Ausenco is a fast-growing company with big ideas. We redefine what’s possible in some of the world’s most complex projects and toughest environments. Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 21 offices in 9 countries, with projects in over 80 locations worldwide, we create sustainable outcomes for our people, clients and communities.

We are seeking a professional and self‑motivated Front of House Coordinator to be the face and voice of Ausenco at our Global Headquarters in South Bank. As the first point of contact for clients, visitors, and team members, you will play a critical role in shaping the experience of everyone who walks through our door.

This full‑time, permanent role is ideal for a proactive problem‑solver who thrives in a fast‑paced environment and takes pride in delivering exceptional service. You’ll join our professional and collaborative Travel & Office Administration team, reporting to the Senior Manager, Travel & Office Administration. An immediate start is available.

About the role

As our Front of House Coordinator, you will:

• Create a warm, professional, and engaging first impression for all clients and visitors
• Manage the main switchboard and respond to incoming calls and enquiries
• Provide administrative support to the executive team and wider business
• Coordinate couriers, incoming deliveries, and mail services
• Maintain office supplies, stationery, PPE and ensure areas remain clean, organised, and well‑presented
• Oversee meeting room cleanliness, setup, and readiness for business use
• Assist the travel team with coordinating travel bookings for Ausenco personnel
• Act as the go‑to point for general office coordination enquiries and support across the organisation

About you

• Minimum 2+ years’ experience in corporate reception, front‑of‑house, or high‑end hospitality administration
• Demonstrated ability to manage multiple priorities with strong organisational skills
• Excellent attention to detail and administrative accuracy
• Professionally minded and presented with a strong customer focused communication style (both verbal and written)
• Ability to exercise confidentiality and discretion
• A natural ability to build relationships across all levels and cultures
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Experience coaching or mentoring other administrators (highly regarded but not essential)
• A proactive attitude and genuine enjoyment working with people

This is a great career opportunity to provide seamless and memorable client experiences in the resources sector. Perfect for a self motivated Front of House Leader ready to take the next career step.

Why Ausenco?

We support individual growth and aim to allow you to work in a way that plays to your strengths. In addition to a competitive remuneration package, we offer: 

• Career development - Be supported in your ongoing development.
• Holistic approach to wellness – Take a proactive approach to your overall wellbeing. Access confidential services as a courtesy of Ausenco including online health and fitness programs, financial coaching, and confidential counselling services.
• Accessible leadership team – Work with highly reputable market leaders who value your contribution. 

Ausenco is a leading global provider of engineering, consulting and project delivery services for the minerals & metals and industrial sectors

As a member of our team, you’ll be encouraged to embrace challenges and discover innovative solutions to each and every project. For that, you’ll receive a competitive remuneration package and the opportunity to pursue your career path.

We’re proud of the work we do, and we do it within a culture that is open, honest, and cooperative. We have a history of attracting visionary people who embrace challenges and deliver creative solutions for every project, and your voice is an important part of the conversation.

As a global company we embrace and encourage diversity in its fullest sense – gender identity, gender expression, sexual orientation, age, experience, nationality, colour, language, religion, location, disability, education, skills, working styles and time availability. Our work environments are based on mutual trust and respect for the rights and opportunities of every individual.

Join us and work a better way.